Privacy Policy

AgriFuture India ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.agrifutureindia.com or make a purchase from us.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please do not use our website.

1. Information We Collect

1.1 Personal Information You Provide

We collect information you voluntarily provide when you:

• Create an account or register on our website
• Place an order for dairy or agricultural equipment
• Contact us via email, phone, or WhatsApp
• Submit an inquiry form or request a product brochure
• Subscribe to our newsletter or updates

This information may include: Full name, Email address, Phone number, Delivery address (city, state, pincode), Business name (for B2B orders), GST number (optional)

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website or search query
• Device type (mobile, desktop, tablet)
• Location data (city/state level, not precise location)

1.3 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include session cookies (expire when you close your browser) and analytics cookies (Google Analytics) to understand how visitors interact with our site. You can disable cookies in your browser settings, though some features may not function correctly.

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders for milking machines, silage bags, chaff cutters, cow mats, and other agri equipment
• Communicate order status, shipping updates, and delivery confirmation
• Respond to your queries and provide customer support
• Send promotional offers and product updates (only with your consent)
• Improve our website, products, and services
• Comply with legal obligations and prevent fraud
• Analyse website traffic and user behaviour (via Google Analytics)

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Logistics Partners: To deliver your orders (name, address, phone number shared with courier companies)
• Payment Processors: Secure payment gateways (we do not store your card/UPI details)
• Google Analytics: Anonymised website traffic data
• Legal Authorities: When required by law, court order, or government regulation

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption, secure server hosting, and regular security audits.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for 7 years as required by Indian tax laws (GST compliance).

6. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications at any time
• File a grievance with our Data Protection Officer

To exercise these rights, contact us at: sales@agrifutureindia.com

7. Third-Party Links

Our website may contain links to third-party websites (IndiaMART, JustDial, social media platforms). We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

8. Children's Privacy

Our website is not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a revised "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: